Welcome to the AutoCabbage.com FAQ page. Here, we address common questions about our platform and services to help you navigate your automotive journey with ease. If you have a question that isn't covered here, feel free to contact our dedicated support team for further assistance.

General Information

How does AutoCabbage.com work?

AutoCabbage.com is an online platform designed to facilitate the selling of vehicles across the United States. Sellers can create listings for their vehicles, and buyers can explore a diverse inventory, connect with sellers, and make informed decisions.

Is AutoCabbage.com available only in Miami?

No, while our headquarters and showroom are located in Miami, we operate across all states in the USA. Our platform facilitates transactions nationwide.

How do I contact AutoCabbage.com for support?

You can reach our dedicated support team through the "Contact Us" page on our website. We are here to assist you with any questions or concerns you may have.

Is my personal information safe on AutoCabbage.com?

Your privacy and security are our top priorities. We employ robust security measures to protect your personal information and ensure safe transactions.

How legitimate is the online offer from AutoCabbage.com?

Our online offers are genuine and valid for 7 days. To redeem an online offer, schedule a "closing call" with one of our buying agents. We will arrange and schedule an inspection to verify your car’s condition matches the online details and finalize the offer. Adjustments may occur based on the verification.

Does AutoCabbage.com offer vehicle pickup services?

Yes, Absolutely! We offer home pickup across all states and cities of the United States. Alternatively, you can bring to any of our hubs located in most states and cities of the nation.

How does AutoCabbage.com determine car offers?

We consider market trends, car specifics, and condition, including a test drive and checks for major defects. Offer adjustments may occur based on needed repairs.

Selling a Vehicle

How can I sell my car on AutoCabbage.com?

To sell your car on AutoCabbage.com, follow these steps:

  • Click on the "Sell Your Car" option on our homepage.
  • Provide details about your vehicle, including make, model, year, VIN, and photos.
  • Receive an instant offer for your vehicle.
  • Make an appointment to speak to one of our buying agents to complete the transaction via our virtual over the phone closing.

Can I sell my car to AutoCabbage.com without buying a car from AutoCabbage.com?

Absolutely! You can sell your car to us even if you're not purchasing another vehicle. The offer we make is independent of any purchase.

Is it possible to negotiate my online offer from AutoCabbage.com?

Yes, all our online offers are negotiable, speak to one of our buying agents to negotiate top dollar for your car. It helps to have proof of other standing offers from reputable companies like carmax or your local dealer.

Is an online offer mandatory to sell my car to AutoCabbage.com?

Not at all. You're welcome to get an in-store appraisal at your convenience, with or without an appointment.

What are the next steps after receiving an online offer from AutoCabbage.com?

To proceed with the sale, schedule a call with one of our buying agents within 7 days of the offer. We'll confirm the car's condition, finalize the offer, and provide an immediate payment.

Is an appointment needed to sell my car at AutoCabbage.com?

While not mandatory, an appointment can expedite the process.

Can I sell my car at any AutoCabbage.com location, regardless of where I got the offer?

Yes, you can sell at any location with your written offer, valid for seven days. Past that, a re-appraisal is needed.

What documents are needed to sell my car to AutoCabbage.com?

You'll need your car's title or payoff info, valid registration, all titleholders' IDs, all keys/remotes. These are essential for completing the sale, not for receiving an offer.

How will I be paid by AutoCabbage.com for my car?

Payment is provided the same day via wire transfer or ACH, we can also overnight a certified/bank check in some unique cases if required.

What if my car’s payoff amount exceeds AutoCabbage.com's offer?

If the payoff is higher, the difference is your responsibility, best way is to cover the negative equity amount directly with the lender, or you can pay us directly and we will pay off the total balance.

Can I sell a leased car to AutoCabbage.com?

Yes, similar to financed cars. We'll contact the leasing company for a payoff quote. However, there are restrictions with certain leasing companies / banks.

Can I sell a car on behalf of a company?

If you would like to sell a car on behalf of a company, you would need to provide proof that you're an authorized agent or an owner/partner of the company. To sell a company-owned vehicle, please consult with our Business Office team for the specific requirements and documentation needed.

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Customer Service hours: Monday - Friday: 10:00 AM - 5:00 PM, Saturday and Sunday